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How it works

Powered by by DoctorCare Anywhere: providing access to telephone or virtual consultation with a qualified GP, available between 8am – 10pm, every day, offering simple, safe, secure support. Available to insured employees and dependants. 

The free AXA Doctor at Hand app is available on the App Store and Google Play store. To register for this service: 

  • Download the AXA Doctor at Hand app 
  • Activate with your AXA Health membership number 
  • Upload a valid photo ID to confirm your identity (such as a passport or driving licence). 

Once you have registered and given the required permissions you will have everything you need at the touch of a button, from booking appointments, accessing your patient records and seeing a GP when it suits; to having a private prescription or specialist referral sent straight to the Fast Track Appointments team to authorise a claim. 

Upon providing consent, Doctor at Hand will share the consultation notes with your registered GP to improve continuity and collaboration of care. 

Book an apppointment

Register at AXA PPP Healthcare to get started with Doctor@Hand. Then book your appointment online at Doctor Care Anywhere or through the Doctor Care Anywhere app.

Cancellations require at least 12 hours’ notice. Appointments can be rearranged anytime.

Go mobile!

Download the free Consult+ virtual health app and access health care services on the go—anywhere, anytime.